FAQs

Order

  • For The Principal Collection, you can purchase a maximum of six bottles per order. For all other expressions, you can purchase a maximum of one bottle per order.

  • Our terms and conditions of sale can be found here.

  • Orders can only be placed on our website. If you are having any issues with placing an order please contact our Customer Service team.

  • We do not offer any discounts.

Payment

  • We accept Visa, Visa Debit, MasterCard, American Express, Google Pay, Apple Pay, PayPal and Shop Pay.

  • Please contact our Customer Service team.

  • Your confirmation email may have ended up in your junk mail. If this is not the case then please contact our Customer Service team who will check your order.

  • We only accept GBP.

  • Yes we can. If you need a VAT receipt, please contact our Customer Service team and they can arrange this.